Marcynergy
Empowering people Elevating performance
Marcy Weisburgh - Chief Strategy Officer
Marcy Weisburgh: Chief Strategy Officer
About Marcynergy Consulting
At Marcynergy Consulting, the mission is to empower individuals and organizations to thrive through
skill development, strategic insight, and transformative leadership.
We bridge the gap between people and process by refining customer service, sales, and leadership practices,
helping businesses grow stronger, smarter, and more sustainable. Through customized strategies, practical training,
and creative coaching, we cultivate confident leaders, cohesive teams, and thriving organizations.
At Marcynergy, growth isn’t just a goal—it’s a partnership built on collaboration, innovation, and measurable results.
Marcynergy Consulting Services specializes in helping businesses identify opportunities for growth, efficiency,
and long-term success. We partner with organizations to analyze and resolve challenges related to policies,
procedures, and operational performance.
Our approach focuses on creating practical, sustainable solutions that streamline processes,
strengthen team performance, and enhance overall company productivity.
With a keen eye for detail and a commitment to excellence, Marcynergy provides personalized strategies
that empower business owners and their teams to adapt, improve, and thrive in today’s evolving marketplace.
Whether you’re refining internal systems, improving employee development, or restructuring operations,
Marcynergy delivers the expertise and insight needed to drive measurable results.
A proven leader in skill development across the design business sectors, Marcynergy Consulting specializes in
Customer Service, Sales/Selling, and Leadership.
We provide tailored consulting and training solutions that help individuals, teams, and organizations reach
their full potential.
By combining strategic insight with hands-on expertise, Marcynergy enhances performance, fosters stronger
client relationships, and cultivates leadership excellence—empowering growth for businesses of every size.
Philosophy
When we strive to become better than we are, everything around us becomes better too.”
— Paulo Coelho, Brazilian author
Is excelling at your job important to you?
If the answer is yes, ask yourself—what drives you? Is it that you…
● Thrive on being exceptional
● Live by the mantra: Sell more, play more
● Aim for higher earnings or that well-deserved promotion
● Crave bigger opportunities and growth
● Inspire and energize your team
● Love helping others succeed
● Push yourself to exceed expectations every day
● Stay motivated by clear goals and measurable results
● Know the time for self-improvement is now
● Recognize there’s more to mastering management
● Understand true leadership doesn’t come naturally to everyone
If even one of these resonates, imagine what you could achieve by fully embracing your potential. The next step is yours.
Customer Service
Traditionally, customer service is defined as the assistance and advice a company provides to those who buy or use its products or services.
But what if your customer service team could do more? What if they approached work with a completely different mindset?
One of the most relevant quotes today reminds us:
“Customer service isn’t a department; it’s everyone’s responsibility, rooted in the right attitude.”
Changing your attitude means seeing every interaction as an opportunity—to solve a problem, build trust, and create loyalty.
It’s about taking ownership, even when it’s not “your job,” and recognizing that small gestures make a big impact.
It’s a mindset that transforms complaints into solutions, questions into connections, and transactions into lasting relationships.
When your mindset shifts, customer service stops being a task— it becomes a culture.
Sales/Selling
Traditionally, sales is seen as giving something in exchange for money or convincing someone of a product’s value.
But real selling is about so much more. It’s about understanding your client, listening to their needs, and guiding them to the right solution. It’s about building trust, creating value, and forming lasting relationships.
“Successful selling is much more about the client and far less about the person doing the selling.”
When salespeople shift their focus from pitching to connecting, every interaction becomes an opportunity to help, inspire, and grow together.
Sales isn’t about the pitch—it’s about the person you’re serving.
Listen. Understand. Guide.
Build trust. Create value. Form relationships. Successful selling focuses on the client, not the seller.
Leadership
Leadership isn’t just about giving directions—it’s about inspiring, guiding, and growing people.
It’s about coaching, mentoring, training, and delegating with purpose. It’s about helping others reach their potential while driving collective success.
True leadership is less about authority and more about impact. It’s not a title—it’s “the process of people.”
It’s about creating a culture where ideas are heard, talents are nurtured, and collaboration thrives.
It’s about making decisions that empower others, not just yourself.
It’s about showing empathy, accountability, and resilience in every action.
Leadership transforms challenges into opportunities and visions into results.
Ultimately, it’s a commitment to people first—because when they grow, the organization grows too.
Your Path to Success Empowering Skills Overview:
❖ Assertive actions
❖ Confident language
❖ Emotional Intelligence
❖ Time management
❖ Goal setting
❖ Self-awareness
❖ Relationship building
❖ Active listening
❖ Compelling selling
❖ Outstanding service
❖ Poignant conversations
❖ Leadership self-awareness
❖ People development
And many more!
Empower your own potential!
What The Clients Have to Say:
"Working with Marcy Weisburgh has been a game-changer for our team. As a leadership coach, she brought clarity, structure, and a deep understanding of how to move people forward. Her guidance helped elevate my team of designers to the next level—not just in performance, but in confidence and communication. I’m incredibly grateful for her insight and partnership."
— JF, VP of Sales and Marketing
"Marcy has a way of unlocking potential you didn’t even know was there.
She helped me bring out the best in my team of designers and created real lasting change."
— JM, Sales Manager
“Marcy not only inspires, she helps you see the potential in yourself you didn’t even know was there."
- EH - Designer/Salesperson
“Working with Marcy our Customer Service team came away with a new perspective on why their job is so important to setting the tone with the prospective customer. They now understand how important their empathetic communication is, especially when working with a complaint.”
DM, Customer Service Manager/Front Office Supervisor
About Marcy
Marcy is a lifelong learner and a firm believer in continual education—not just through the certifications she’s earned and the classes and courses she’s attended, but also through what she calls the WALL Method: Watching and Listening to Learn. You might spot her at an airport, grocery store, or hair salon, quietly observing behaviors and collecting insights that she later integrates into her coaching sessions.
There’s a lot to learn if you know where to look!
For the past 30 years, Marcy has dedicated her career to understanding how people operate in business settings. From office employees to veteran or novice salespeople, from new managers to seasoned leaders, she observes behaviors and transforms them into practical skills that empower individuals and fuel business success.
Her passion for helping people “be better at what they do” stems from a personal discovery: she has a rare Myers-Briggs personality type. From an early age, she recognized her uncommon perspective on people and situations. Later, she learned she belongs to an exclusive group representing only 2% of the population---of which just 1% are women.
Marcy is a natural-born leader, driven by her accomplishments and a commitment to efficiency. Her strategic, logical thinking allows her to focus on the big picture while making decisive plans to achieve her goals, all with confidence and purpose. She approaches challenges with logic-based reasoning, ensuring decisions are grounded in facts, analysis, and outcomes rather than impulses or assumptions—turning clarity and objectivity into powerful tools for leadership and success.
Her former (and favorite) boss used to say, “Why must you always be the voice of reason and logic?” If you knew him, you’d know that was his way of giving a hard-earned compliment!
